Privacy Policy
Effective Date: April 3, 2026
This Privacy Policy describes how THE WEST OCEAN TRADE LLC (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our online store. We are committed to protecting your privacy in accordance with US federal and state laws, including the California Consumer Privacy Act (CCPA) where applicable.
Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view. When you make a purchase, we collect personal information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our medical products (PineMed and Dermaped Zinc+).
Data Security and Medical Privacy
While we sell medical-grade products, please note that our website is an e-commerce platform and not a healthcare provider. However, we treat your data with the highest level of security. We use industry-standard encryption to protect your payment details. We do not sell, rent, or lease our customer lists to third parties.
Your Rights
If you are a resident of certain states, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at our Miami headquarters.
